Privacy Policy

This privacy policy (“Policy”) describes how Coral Learning Academy LLC. (“Company”, “Coral Academy”, “we”, “us”) collects, uses, and shares personal information of consumer users of this website, http://www.coralacademy.com (the “Site”), as well as associated products and services (together, the “Services”), and applies to personal information that we collect through the Site and our Services as well as personal information you provide to us directly.  This Policy also applies to any of our other websites and Services that post this Policy.  Please note that by using the Site or the Services, you accept the practices and policies described in this Policy and you consent that we will collect, use, and share your personal information as described below.  If you do not agree to this Policy, please do not use the Site or the Services.  This Privacy Policy is intended to be read alongside our Terms of Service and any other relevant notices, terms, and consents related to the collection, use, and disclosure of your personal information by Coral Academy. 

Table of Contents

1.  Key Definitions of Terms

2. Categories of Personal Information Collected

3. How We Use Your Personal Information

4. How We Share Your Personal Information

5. Children’s Online Privacy Protection Act (COPPA)

6. Data Protection: How Your Personal Information Is Secured

7.  International Transfer of Information

8. Do Not Track

9. Changes to our Policy

10. Contact Us

Key Definitions of Terms

The following Key Terms are used repeatedly in the information provided throughout our Policy and are defined as specified below. You can refer to these definitions as needed to understand how we define them.

Customers/Users include Learners and their Parents, Teachers, and Partners.

• Learners are defined as minors, aged 18 years or younger, who participate in Coral Academy’s classes and activities
• Parents are defined as the parents or legal guardians of the aforementioned Learners;
• Teachers on our platform are independent contractors - either individuals or organizations - who offer classes through our platform;
• Partners are companies or third parties that we may work with, such as technology vendors, employers, customer services, schools or non-profit organizations, and who are not “teachers” as defined above,

Services refer to the Classes or Activities or any other engagement by Users with Coral Academy; and

• Classes refer to the courses developed/taught by Teachers/Organisations on our platform;
• Activities refers to any interaction you have with us, such as participating in contests or challenges we organize, providing feedback, posting or commenting on our social media platforms, or any other form of engagement with Coral Academy, whether paid or free.

Personal Information/Data means information linked to an identified or otherwise potentially identifiable person;

Process refers to any activity related to your personal information, such as collecting, using, maintaining, storing, sharing, or handling your data.

Consent of the User: Consent from the data subject/user means they have clearly and willingly agreed to their personal data being processed. This can be done through a statement or an obvious action showing their agreement.

Categories of Personal Information Collected

We collect personal information about you in a number of different ways:

Personal Information From Users Of Our Services.  When you use our Services, we collect personal information that you provide to us, which may include the following categories of personal information depending on how you use our Services and communicate with us:

• General identifiers, such as your full name, age, zip code, telephone number, email address, and from Teachers, job title and organizational affiliation.
• Online identifiers, such as your username and passwords for any of our Sites, or information we automatically collect through cookies and similar technologies used on our websites.  This may include your computer or mobile device’s operating system type and version number, manufacturer and model, browser type, screen resolution, internet protocol (IP) address, unique identifier, the website you visited before browsing to our Site, and general location information such as city, state or geographic area.
• Commercial information, such as the billing details we use to bill you for our Services, your billing and payment history, and any records of personal property that we collect in connection with providing our Services to you.  We also collect information about your preferences regarding marketing communications.
• Professional or employment-related information that we collect from Teachers in connection with providing our Services to you, such as your job title, employer information and work history.
• Account activity information, such as information about the Classes, Activities, or other Services that you or a Learner participate in, including comments, communications, instructions, shared information (like drawings or photos), class or Teacher reviews, and video and audio recordings. We also track your activity history with Coral Academy. 
• Other information you provide to us.

Audio and Visual Recording.  We may record classes that Learners take from us via both audio and/or visual means.  If Teachers and Learners activate their microphones and/or cameras during such classes, we may record both audio and visual images of the Teacher and/or the Learner, as well as persons in view of their camera and their background surroundings.  We may share these recordings with other Learners who were unable to attend the live versions of these classes or would like to review the class again. We may also share these recordings with the Teacher for improvement and feedback purposes.

Verifying Age of Learners.  We may use personal information we collect in order to verify the ages of Learners on the Services.  This may include requiring the Learner to turn on their camera at the start of each class to confirm that they are under 18 years of age.  If we suspect that a Learner is over 18 or misrepresenting their identity, we may request proof of age or identity, like a video clip, birth certificate, passport, or driver’s license, to ensure the safety of other Learners. This documentation may include sensitive data, such as the full date of birth, place of birth, and government ID numbers.  We only keep the necessary information, like the date of birth.

Background Check Information.  Teachers and potential employees must provide information for our background check process.  This includes criminal history, professional education and qualifications, work history, references, and teaching abilities.

Personal Information We Get From Others.  We may collect personal information about you from other sources.  We may combine this with information we collect from this Site and through our Services. 

Information We Collect Automatically.  We automatically log information about you and your computer, phone, tablet, or other devices you use to access the Site and Services.  For example, when visiting our Site, we may log your computer or device identification, operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.  How much of this information we collect depends on the type and settings of the device you use to access the Site and Services.

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Cookies.  We may log information using “cookies.”  Cookies are small data files stored on your hard drive by a website.  We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.  Other similar tools we may use to collect information by automated means include web server logs, web beacons and pixel tags. This type of information is collected to make the Site and Services more useful to you and to tailor the experience with us to meet your interests and needs.

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Analytics.  We may use analytics tools to help analyze how users use the Site.  These providers use Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site.  We use the information we get from these analytics providers to improve our Site and the Services.  Although they plant persistent Cookies on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but the analytics provider.  More information about analytics providers we use is available in the Third Party Service Providers section below. 

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Social Media & Other Interactions.  We may interact with you on social media in various ways, including following you or asking you to follow us, creating groups for interaction, and asking for your social media handles or tags for advertising purposes. We may collect and utilize any posts, statements, or feedback you provide during your interactions with us for internal purposes, including but not limited to improving our services, conducting performance evaluations, promoting and advertising the Services and enhancing customer support. We may also follow up with you for further information or to address concerns. All information shared will remain confidential and used solely within the Company unless explicit permission is given for external use.

Information from Partners: We collaborate with various organizations, including schools, non-profits, and employers, to offer our services.  Typically, these Partners will share your information with us so you can participate in the Classes or Activities on the platform.  Partners will usually provide you with detailed information when their involvement is established, especially if they control the Classes or Activities.  In such cases, you should review their privacy notice to understand how they manage your information.

Information from Vendors:  Sometimes, we purchase or lease data from third parties. We do not know how these third parties collect your data but it usually comes from advertising services or companies you've interacted with. We do not sell this data but may share it with our vendors for specific purposes, like printing and mailing marketing materials. We may receive data about groups of people or individual addresses for marketing or reporting purposes.

Information from Other Third Parties: If you log into our services using linked accounts like Google, you may provide additional information. Check the privacy notices of these providers to understand what they share with us. We might also obtain information from third parties if you use their services in our Classes or Activities. While we encourage teachers to use trusted third party tools, we do not have control over these third-party services and cannot guarantee their accuracy.

Additional Information.  If you choose to interact on the Site or through the Services (such as by registering; using our Services; entering into agreements with us; or requesting information from us), we will collect the personal information that you provide.  We may collect personal information about you that you provide through telephone, email, or other communications.  If you provide us with personal information regarding another individual, please do not do so unless you have that person’s consent to give us their personal information.  

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How We Use Your Personal Information

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Subject to this Privacy Policy, our terms of use, and applicable terms and conditions of third-party applications, all data transmitted through the Site and the Services is owned by Coral Learning Academy LLC.  Generally, we may use information in the following ways and as otherwise described in this Privacy Policy:

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To Provide the Services and Personalize Your Experience.  We use personal information about you to provide the Services to you, including:

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• To help establish and verify your age and identity;
• For the purposes for which you specifically provided it to us, including, without limitation, to enable us to process and fulfill your requests or provide the Services to you;
• To provide you with effective customer service;
• To provide you with a personalized experience when you use the Site or by delivering relevant Site content;
• To send you information about your relationship or transactions with us;
• To otherwise contact you with information that we believe will be of interest to you, including marketing and promotional communications, or to solicit your feedback/reviews; and
• To enhance or develop features, products or services.

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Research and development.  We may use your general identifiers, online identifiers, internet activity information and commercial information for research and development purposes, including to analyze and improve the Services, our Sites and our business.  As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect.  We make personal information into anonymous data by removing information that makes the data personally identifiable to you.  We may use this anonymous data and share it with third parties for our lawful business purposes.

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Marketing.  We may use your general identifiers, online identifiers, internet activity information and commercial information in connection with sending you marketing communications as permitted by law, including by mail and email.  You may opt-out of marketing communications by following the unsubscribe instructions in marketing emails or emailing us at support@coralacademy.com.

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Compliance and protection.  We may use any of the categories of personal information described above to:

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• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

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• Protect our, your and others’ rights, privacy, safety and property (including by making and defending legal claims).

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• Audit our internal processes for compliance with legal and contractual requirements and internal policies.

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• Enforce the terms and conditions that govern the Site and our Services.

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• Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

We may also use personal information for other purposes consistent with this Privacy Policy or that are explained to you at the time of collection of your personal information.

How We Share Your Personal Information

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We may disclose all categories of personal information described above with the following categories of third parties: 

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Affiliates.  We may share your personal information with our affiliates, for purposes consistent with this notice or that operate shared infrastructure, systems and technology.

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Teachers.  We may share your, and your Learners’, personal information with Teachers of classes that your Learner takes through the Services.  This may include Learner’s first name, date of birth, pronouns, timezone, information about the classes the Learners have taken, their requests, needs and interests, etc. This sharing of information occurs prior to the commencement of the class. Additionally, we may share feedback or ratings provided by you or your Learner(s) to the Teacher, which will occur after the commencement of the class.

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Mandatory Reporting.  Teachers are required by law to report any suspected cases of Learner abuse or neglect that they become aware of during their interaction with Learners.  Furthermore, teachers and partners may have a legal obligation to report suspected abuse or neglect to local authorities, and we expect full compliance from Teachers and partners regarding their individual reporting responsibilities.  Additionally, we may also report instances of suspected abuse or neglect as necessary.

Third-Party Service Providers. 

We may provide your personal information to third party service providers that help us provide you with the Services that we offer through the Site or otherwise, and to operate our business.  Our third-party service providers may include, but are not limited to:

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• Stripe:  Stripe assists us with processing payments.  You can find out more information about Stripe and the data it collects at https://stripe.com/privacy.
• Mix Panel: We use Mixpanel for analytics to understand how users interact with our website and services. Mixpanel collects data using cookies and similar technologies, including IP addresses, browser details, and site activity, to help us improve user experience and platform performance. All data is processed in accordance with Mixpanel’s Privacy Policy. Users can manage tracking preferences via browser settings or opt out through Mixpanel’s opt-out page.
• Sentry: We use Sentry for application monitoring and error tracking to identify and resolve issues on our platform. Sentry collects data such as IP addresses, device details, browser type, and usage activity to help diagnose and improve system performance. This data is processed according to Sentry’s Privacy Policy. Users can manage tracking preferences through their browser settings or opt out via Sentry’s privacy controls.
• Mailchimp: We use Mailchimp, an email marketing and automation platform, to manage communications with our users. Mailchimp may collect and process email addresses, contact details, engagement metrics (such as email opens and clicks), and other relevant data to help us optimize our messaging. Mailchimp adheres to data protection regulations, including GDPR and CCPA. For more details on how Mailchimp handles data, please refer to Mailchimp’s Privacy Policy. Users can manage email preferences and opt out of marketing communications at any time.
• Launch Darkly: We use LaunchDarkly, a feature management platform, to manage and optimize our software development and deployment processes. LaunchDarkly may collect and process user interactions, device and usage data, IP addresses, and analytics information to improve feature delivery and system performance. The data collected is used for analytics, customer support, and service optimization. For more details on how LaunchDarkly handles data, please refer to LaunchDarkly’s Privacy Policy. Users can review their data rights and privacy settings through LaunchDarkly’s policy page.
• SendGrid: We use SendGrid, a Twilio service, for email delivery and communication management. SendGrid may collect and process email addresses, IP addresses, and engagement metrics (such as open rates, clicks, and delivery status) to improve email performance and ensure reliable message delivery. SendGrid may also use web beacons in emails to track engagement. Data is processed in compliance with applicable privacy regulations. For more details on how SendGrid handles data, please refer to SendGrid’s Privacy Policy. Users can manage their email preferences or opt out of tracking features as described in SendGrid’s policy.

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Professional Advisors.  We may provide your personal information to our lawyers, accountants, bankers and other outside professional advisors in the course of the services they provide to us.

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Corporate Restructuring.  We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.  In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset.  If another company acquires Coral Academy, our business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information described in this Privacy Policy.

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Other Disclosures.  We may disclose your personal information if it believes in good faith that such disclosure is necessary for any of the following:

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• In connection with any legal investigation;
• To comply with relevant laws or to respond to subpoenas or warrants served on us;
• To protect or defend the rights or property of Coral Academy or users of the Site or Services; and/or
• To investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our terms of service/terms of use.

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We may also share personal information with other categories of third parties with your consent or as described to you at the time of collection of your personal information.  

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We do not sell your personal information.

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Third Party Websites.  Our Site or the Services may contain links to third party websites or services.  When you click on a link to any other website or location, you will leave our Site or the Services and go to another site and another entity may collect your personal information from you.  While we strive to link to sites that comply with the Children’s Online Privacy Protection Act, we have no control over, do not review, and cannot be responsible for these outside websites or their content, or any collection of your personal information after you click on links to such outside websites.  The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content, websites or privacy practices.

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We ask that everyone respects the privacy of others and follows our guidelines on sharing information. This includes not disclosing private conversations, personal information, or other content that could cause harm, embarrassment, or conflict. For more details, please refer to our Terms of Service.

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Children’s Online Privacy Protection Act (COPPA)

The federal Children’s Online Privacy Protection Act (COPPA) requires us to disclose certain information to you.  

Operator Contact Information.  Coral Academy is the operator of this Site and collects personal information through the Site.  If you have questions regarding your child’s privacy, the following person will respond to your inquiries:

Srikanth Reddy

Coral Learning Academy LLC

16192 Coastal Highway, Lewes, Delaware 19958, USA

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Telephone: (408) 638-6673

Email:  compliance@coralacademy.com

Personal Information Collected.  The personal information that we may collect about children is described in the Personal Information Collected and Used section above.

Requests for Review/Deletion.  Under COPPA, you have a right to review or have deleted any personal information of any of your Learner(s) or other child, and you have a right to refuse to permit us to collect your Learner(s) or other child’s information in the future.  In order to exercise these rights, please email us at compliance@coralacademy.com.  We may need to contact you regarding your request in order to fulfill it.  Please note that if you make such a request, your Learner(s) may be unable to access and use the Services in the future.

Data Protection: How your Personal Information is Secured

Coral Academy is committed to protecting the security of your personal information.  We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.  No method of transmission over the internet, or method of electronic storage, is 100% secure, however.  Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

International Transfer of Information

Please note that while our company is based in the United States, our servers, service providers, third-party vendors, and affiliates may be located in other countries, including (but not limited to) India, Singapore, and Pakistan where they may process personal data.  If transferring your data outside your country requires consent or specific transfer processes, we will try to comply with the applicable legal requirements or honor a delete data request.  Generally, our legal basis for processing your information is to fulfill a contract with you, which includes providing the services you have engaged with, whether paid or free, or facilitating your use of our platform.

Do Not Track

We currently do not support the Do Not Track browser setting or respond to Do Not Track signals.  Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you.  For more details about Do Not Track, including how to enable or disable this preference, visit http://www.allaboutdnt.com.

Changes to our Policy

We reserve the right to change this Privacy Policy at any time.  Please review it periodically.  If we make any material changes to this Privacy Policy, we will post the revised version to our website and update the “Effective Date” at the top of this Privacy Policy and notify you via email.  Except as otherwise indicated, any changes will become effective when we post the revised Privacy Policy on our website.

Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Coral Learning Academy LLC
Telephone: (408) 638-6673
Email ID: compliance@coralacademy.com
We are here to assist you every step of the way.

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