Terms of Service

Last Updated Date:

April 10, 2025

Introduction

Coral Learning Academy LLC ("Coral Academy," "we," "us," "our") offers services to you through its website at www.coralacademy.com (the "Site"), along with related services and platforms (collectively referred to as the "Services"). By accessing and using the Services, you agree to be bound by the following Terms of Service. These Terms of Service may be updated or modified by Coral Academy from time to time, these modifications will be notified to you via email or other reasonable methods.

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We encourage you to carefully review these Terms of Service, as they include important information about your rights and responsibilities, including the agreement to resolve any disputes through arbitration. By using our Services, you agree to the terms and conditions outlined herein. Further, you also acknowledge that -

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By accepting these Terms of Service, you acknowledge that any claims you may have against Coral Academy must be pursued individually through binding and final arbitration, and not as a plaintiff or as part of a class action or representative proceeding.
Additionally, any relief sought can only be sought on an individual basis, including monetary, injunctive, and declaratory relief.

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Please review the Dispute Resolution (by Binding Arbitration) section for further details.

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The Services provided by Coral Academy include an online marketplace and platform where Teachers can offer Classes for sale, and Parents can purchase these Classes for their children's benefit. You acknowledge and agree that:

Coral Academy is not a party to any of the agreements made between Teachers and Parents.
Parents enter into agreements with Teachers directly to enroll their children in classes.
Coral Academy provides tools and features that facilitate the process of purchasing, selling, and delivering Classes.
Coral Academy is not responsible for the actions or conduct of Teachers, Parents, or any other Users of the Site or Classes, and disclaims any liability in this regard.
Coral Academy does not act as a broker, agent, or insurer, except as explicitly stated below.

Please note that various sections of the Site and Terms of Service may have different implications and consequences for Teachers and Parents. It is important for both Teachers and Parents to carefully review the Terms of Service.

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When you use specific aspects of the Services or use certain Services, there may be additional terms and conditions that apply to those services. These additional terms, such as our Privacy Policy, are posted on the Service and are considered part of these Terms of Service. It is important to review and understand these additional terms as they are incorporated into and form a part of these Terms of Service.

Key terms

“Users” ("you," or "your") refer to any individual, organization, or entity that uses the Services, including both Parents and Teachers.
"Parent(s)" refers to a parent or legal guardian who goes through Coral Academy’s account registration process to purchase or otherwise register for Classes on the Site and enroll their child.
"Teacher(s)" refers to individuals who complete Coral Academy’s account registration process to offer and sell Classes on the Site or organizations that agree with Coral Academy to sell Classes on the Site.
"Class(es)" refers to any online class(es) submitted by a Teacher for sale or offering on the Site.
"Services": The collective offerings of Coral Academy, including the website and related services and platforms.

Service Usage

Services description - Coral Academy’s Service is an online marketplace specifically designed for K-12 classes. It serves as a platform for Parents to discover and book classes for their children, as well as for Teachers to promote, sell, and conduct their classes. It's important to note that Coral Academy does not create, own, sell, resell, manage, or control any of the classes available on the platform. Coral Academy acts as a facilitator, connecting Parents with Teachers and providing the necessary tools and infrastructure for the transaction to take place. By using Coral Academy’s Service, you acknowledge and agree that any risks associated with the use of the platform, including but not limited to the behavior of Users and the quality of the Classes, are solely your responsibility and not that of Coral Academy. Coral Academy does not have control over the actions or conduct of Users, nor can it guarantee the authenticity, quality, safety, legality, or appropriateness of the Classes offered. It's important for you to exercise caution, use your own judgment, and take appropriate measures when selecting and participating in Classes on the platform.

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Coral Academy does not guarantee the accuracy or reliability of any information provided by the Teacher(s) during the verification process. We cannot confirm that each User is who they claim to be. By using our Services, you agree to assume all risks, including those related to any online or offline interactions with other Users.

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Coral Academy’s responsibilities are limited to two main aspects:

(i) providing the Site as an online marketplace and platform for the sale, purchase, and conduct of Classes, and

(ii) acting as a limited agent of each Teacher to accept payments from Parents on behalf of the Teacher.

It's important to note that when engaging with other Users on the platform, including Teachers and Parents, there are inherent risks involved, such as the possibility of dealing with individuals who may be acting dishonestly or misrepresenting themselves. As a User, you acknowledge and assume these risks when using the Coral Academy platform.

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Registration obligations - To access and use certain features of the Service, you will need to register with Coral Academy. By registering, you agree to provide accurate and complete information about yourself as requested in the registration form and to keep this information up to date. You must be of legal age, typically 18 years old, to create a binding contract and register for the Service. If you are not of legal age, you must have your Parent read and agree to these Terms of Service on your behalf before using the Service. If you are a Parent and you give consent for your child to use the Service, you agree to comply with these Terms of Service on behalf of your child. The collection and use of your registration data and other personal information are subject to the terms and conditions outlined in our Privacy Policy.

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Details about your Member Account, Password, and Security - You are responsible for ensuring the confidentiality of your password and account, if applicable, and you bear full responsibility for any activities that take place using your password or account. Coral Academy shall not be held liable for any loss or damage that may occur as a result of your failure to comply with this Section.

You agree to promptly inform Coral Academy if you become aware of any unauthorized use of your password or account or any other security breach.
Additionally, you agree to ensure that you log out of your account at the conclusion of each session when using the Service. Coral Academy will not be held liable for any loss or damage that occurs due to your failure to comply.

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Use and Storage - You understand and accept that Coral Academy may have general practices and limitations in place regarding the use of the Service. This includes factors such as the duration for which data or content will be stored by the Service and the maximum storage capacity allocated on Coral Academy’s servers for your use. You also acknowledge that Coral Academy, at its sole discretion, has the right to modify these general practices and limitations at any time whether with or without prior notice to adhere to any changes in services, applicable laws, or other necessary adjustments.

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Termination of Account -

You agree that Coral Academy is not responsible or liable for the deletion or loss of any data or content stored or uploaded through the Service.
You understand that Coral Academy has the right to deactivate or terminate accounts that have been inactive for an extended period of time, without prior notice.
Coral Academy reserves the right to terminate or suspend your account for violations of these Terms of Service or any other policies, with or without notice, at its sole discretion.

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Class recordings - Coral Academy automatically transcripts and records Classes conducted through its video chat platform and any other third-party platform including Zoom, etc.(“Class Recordings”). We will not use Class Recordings containing images of you or your children for promotional or any other purposes without obtaining your written consent. We highly prioritize the privacy of students, and our utilization of Class Recordings is strictly limited to the following:

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Class Recordings are exclusively accessible to Coral Academy.
Class Recordings may be made available to the Teacher conducting the respective Class upon request. This access enables them the ability to review the Class Recordings personally for the purpose of enhancing their instructional delivery. It's important to note that in certain instances, Classes may be conducted by an organization, group, or team of instructors. In such cases, the organization may have access to the Class Recordings, and the access may not be restricted to a single individual instructor.
Class Recordings may be made available to students, upon request, who were unable to attend the live class or who want to review the class for their own educational purposes.
Coral Academy may utilize Class Recordings for various purposes, including providing feedback to Teachers, enhancing the quality of our Services, offering customer support, and ensuring compliance with our policies and guidelines.

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Coral Academy keeps Class Recordings for a period of 1 year from the date of the respective Class. After this timeframe, in accordance with our Privacy Policy, the recordings are permanently deleted from our systems. Coral Academy reserves the right to delete Class Recordings prior to the 1 year period under the following circumstances:

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Coral Academy may remove a Class Recording if it reasonably determines that it is necessary to protect the privacy of certain Users or due to violations of the Terms of Service.
Coral Academy may delete a Class Recording upon the request of a Parent for the deletion of their child's personally identifiable information.

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By using the services, you acknowledge and consent to you and/or your child appearing in Class Recordings for the limited purposes as described above. Any third-party policies will also be applicable pertaining to the use of any such service.

Teacher Obligations

Marketplace Basics - Coral Academy has the sole discretion to accept or reject Teachers into the marketplace, and we reserve the right to remove or suspend any Teacher for any reason. We may choose but are not required, to conduct background checks and interviews of Teachers at our discretion and for our own benefit. As a Teacher, you are required to provide written and/or electronic consent for background checks and to participate truthfully in any interviews conducted by Coral Academy.

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As a Teacher, you are required to provide Coral Academy with all the necessary information, including but not limited to a description of your Classes, to list them on the platform. Coral Academy reserves the right to review and approve the Classes for listing on the marketplace, and it may reject or remove any Classes at its sole discretion. Coral Academy also has the right to edit all Class details as required to comply with the platform and service requirements.

Teacher Responsibilities:

Coral Academy’s role -

You acknowledge that Coral Academy does not act as an insurer, agent, or employer for you as a Teacher.
Any agreement or transaction you have with a Parent who purchases your Classes is solely between you and the Parent, and Coral Academy is not involved as a party to that agreement.
However, it is important to note that Coral Academy is authorized to act as your limited agent solely for the purpose of accepting payments from Parents on your behalf and facilitating the transfer of those payments to you after deducting applicable fees.

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Teacher’s role -

You understand and accept that as a Teacher, you are solely responsible for your actions and any omissions that occur while using the Services.
It is the responsibility of each Teacher to ensure that they have obtained all necessary licenses and permissions required to offer or provide their Classes. Coral Academy does not assume any responsibility for a Teacher's failure to obtain such licenses or permissions or comply with relevant laws, rules, or regulations.
You agree not to share any Class Recordings provided to you by Coral Academy with any third parties. It is allowed to share the Class Recordings with other Teachers within your organization.

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As a Teacher using the Services, you agree to comply with these Terms of Service, as well as the terms of any separate written agreements you have entered into with Coral Academy (“Written Agreement”). In the event of any conflict between these Terms of Service and your Written Agreement, the terms of your Written Agreement will prevail.

You grant the rights to use any information you submit to Coral Academy, included but not limited to introduction video, name, profile photo, and recordings of your instructions for marketing, advertising, or promotional purposes, including but not limited to publishing on social media channels, video hosting, and streaming services, such as YouTube, Vimeo, Facebook, or others, as to ensure accessibility and visibility to the Students.

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Learner Safety - Coral Academy defines "abuse or neglect" (in accordance with the Federal Child Abuse Prevention and Treatment Act (CAPTA)) as:

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“any recent act or failure to act on the part of a parent or caretaker, which results in death, serious physical or emotional harm, sexual abuse or exploitation”; or
“an act or failure to act which presents an imminent risk of serious harm.”

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As part of their responsibilities, each Teacher is required to report any suspected cases of child abuse or neglect that they become aware of during their work with students at Coral Academy. Coral Academy reserves the right to report instances of suspected child abuse or neglect to the appropriate authorities or organizations as deemed necessary. Coral Academy expects all teachers to comply with their individual reporting responsibilities regarding suspected cases of child abuse or neglect to local authorities.

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Community Standards -

By becoming a member of the Coral Academy community, you agree to adhere to the platform's policies, which include these community standards.
As a member of the Coral Academy community, it is expected that you engage in thoughtful and professional communication with other community members, including colleagues, Parents, and children. You are encouraged to model appropriate behavior for learners and maintain a professional approach in all interactions.
Furthermore, you agree to use social media, blogs, and other online forums in a manner that is appropriate and aligns with Coral Academy’s community standards.

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Coral Academy - for any of our affiliated online forums, inappropriate behavior encompasses but is not limited to:

Actions that are intended to provoke, bully, demean, cause harm to others, or create conflict.
It also includes any posts or content that Coral Academy, at its discretion, deems to be detrimental to maintaining a respectful and inclusive community for all participants.

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Any online forum - inappropriate behavior encompasses but is not limited to:

Engaging in online posting or speaking to the media on behalf of Coral Academy without obtaining prior written authorization from Coral Academy.
Posting derogatory, disparaging, or disrespectful comments about learners, teachers, parents, or Coral Academy staff, even if they are not identified by name.
Sharing any private material, communication, or information regarding parents of learners, including but not limited to students' or parents' names, photos, conversations, emails, student academic or performance information, screenshots of student work, or any other personal identifying information.
Making posts that Coral Academy, at its discretion, considers offensive or inappropriate based on race, sex, age, gender, sexual orientation, gender identity or expression, national origin, disability or medical condition, veteran status, or any other legally protected characteristic.
Making posts that may be harmful to Coral Academy’s business operations.
Sharing content that promotes hate speech, threats of violence, or endangers children.
Violating any other aspect of Coral Academy’s community standards.

Payment Obligations

General - Every Parent agrees to make payment for all applicable fees associated with Classes, referred to as "Enrollment Fees," as specified on our Pricing Page, located here. You are responsible for all taxes related to the Services, excluding U.S. taxes based on the Company's net income. The Enrollment Fees must be paid in the currency indicated on the Site during the time of purchase. By making a purchase, the Parent authorizes Coral Academy to charge the Parent's chosen payment method upon purchase confirmation, and the Parent further agrees to pay the resulting charges incurred. If the Parent wishes to dispute any charges, they must notify Coral Academy within a period of sixty (60) days from the date when Coral Academy charged you.

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Teacher payment - Coral Academy will transfer the Enrollment Fees, minus Coral Academy's service fees (referred to as the "Coral Academy Fee"), to the Teacher's Stripe account (within a reasonable timeframe) for each sale of a Class or set of Classes to a parent. To ensure the transfer of funds to the Teacher's Stripe account, the Teacher is required to create a Stripe account. The specific schedule and policies according to which these transfers will be done can be found in your Written Agreement. Coral Academy reserves the right to act on behalf of the parent and, if the parent reports that the Classes were not provided or completed satisfactorily as per the specified terms (including but not limited to situations when a teacher fails to attend a Class or when the quality of the Class is deemed insufficient), Coral Academy may choose not to transfer the Enrollment Fees to the teacher. Coral Academy may choose to refund the Parent at its own discretion, after an independent review that includes input from the Parent and/or the Teacher. All refund decisions made by Coral Academy are final and conclusive and must be accepted by both the Parent and the Teacher. You can learn more about our Refund Policy here.

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Payment Facilitator - For the sole purpose of accepting Enrollment Fees from Parents, each Teacher designates Coral Academy as their payment facilitator. Unless otherwise agreed upon between Coral Academy and the Teacher, Coral Academy, in its role as the Teacher’s payment facilitator, will facilitate the payment of any Enrollment Fees (minus the Coral Academy Fee) for Classes as outlined in these Terms of Service. In the event that Coral Academy fails to remit these amounts, the Teacher's sole recourse will be directed exclusively against Coral Academy.

Conditions of use

User Conduct - You are fully responsible for any content you upload, post, publish, or display (“upload”) on the Service, including but not limited to code, videos, images, information, data, text, software, music, sounds, photographs, graphics, messages, or other materials (“content”). Coral Academy reserves the right to investigate and take appropriate legal action against individuals who, at its sole discretion, are found to be in violation of this provision. Such actions may include, but are not limited to, removing the infringing content from the Service, suspending or terminating the accounts of violators, and reporting these individuals to law enforcement authorities.

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The following examples outline the types of content and/or activities that are considered illegal or prohibited by Coral Academy. By using the Service, you agree not to:

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Engage in any activity that violates applicable local, state, national, or international laws, or any regulations that carry the force of law.
Engage in any activity that interfere with or disrupt the Service, its servers, or networks connected to the Service, or violate any requirements, procedures, policies, or regulations of such networks.
Email or upload any content that:

Contains software viruses or any other computer code, files, or programs that are intended to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment.
Includes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "pyramid schemes," "spam," "junk mail”, "chain letters," "contests," "sweepstakes," or any other form of solicitation without proper authorization.
Creates a risk to the privacy or security of any individual.
Contains content that is illegal, harmful, threatening, abusive, excessively violent, harassing, tortious, defamatory, pornographic, vulgar, obscene, libelous, invasive of another's privacy, or promotes hate or discrimination based on race, ethnicity, or any other objectionable factor.
You do not have the right to upload such content under any law or contractual or fiduciary relationships.
Infringes upon the intellectual property or other proprietary rights of any party.
That is objectionable or restricts or inhibits any other person from using or enjoying the Service, or content that may expose Coral Academy or its users to any harm or liability of any type. This is at Coral Academy’s sole discretion.
Falsely assume the identity of any individual or entity, or inaccurately declare or otherwise misrepresent your association with any individual or entity.

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You agree not to solicit personal information from anyone in violation of our Privacy Policy.
You are not allowed to promote or engage in any unauthorized business activities, including advertising or offering to sell or purchase goods or services for purposes not explicitly authorized.
You are prohibited from advertising or soliciting the sale or purchase of any goods or services for unauthorized business purposes.
You agree not to engage in or promote any criminal activity or enterprise, or provide instructional information about illegal activities.
You agree not to gather or collect email addresses or other contact information of other users from the Service through electronic or other methods for the purpose of sending unsolicited emails or other unsolicited communications.
You agree not to access or attempt to access any materials or information through any unauthorized means that are not intentionally made available or provided through the Service.

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Commercial Use - Unless explicitly authorized herein or by the Service, you agree not to publish, display, distribute, license, perform, duplicate, modify, reproduce, copy, create derivative works from, transfer, sell, resell, exploit, or upload any part of the Service, use of the Service, or access to the Service, for any commercial purpose.

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International Use & Export Controls - Acknowledging the worldwide reach of the Internet, you agree to adhere to all local regulations and laws regarding your usage of the Service, including guidelines for online behavior and acceptable content. The software (The technology and software that underlie the Service or are distributed in connection with it, also as defined below) provided in connection with the Service, as well as the transmission of any relevant data, if applicable, is subject to export controls of the United States. You assume all risks associated with downloading or using the Software. You acknowledge that it is prohibited to download the Software from the service or export or re-export it, in violation of U.S. export laws.

Intellectual Property Rights (IPR) -

We value and uphold intellectual property rights, and we request that you do the same. By accessing and using the Coral Academy website, you agree not to utilize the website in a manner that infringes upon any intellectual property rights. Please read ahead to understand more about the intellectual property rights that Coral Academy has.

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Service Content - You acknowledge and agree that the Service may contain content or features (referred to as "Service Content") that are protected by copyright, trademark, patent, trade secret, or other proprietary rights and laws. Unless expressly authorized by Coral Academy, you agree not to modify, copy, frame, rent, scrape, lease, sell, loan, distribute, or create derivative works based on the Service or the Service Content, in whole or in part. However, this restriction does not apply to your own User Content (as defined below) that you legally upload to the Service. Any use of the Service or the Service Content, unless specifically permitted in this agreement, is strictly prohibited. While using the Service, you are not allowed to engage in or utilize any data mining, robots, scraping, or similar data gathering or extraction methods. If Coral Academy restricts your access to the Service (including by blocking your IP address), you are not allowed to use any methods to bypass such restrictions, including using a proxy IP address or masking your IP address.

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Trademarks - The service marks and trademarks of Coral Academy (collectively referred to as the “Coral Academy Trademarks”), including but not limited to Coral Academy and the Coral Academy logos, are the exclusive property of Coral Academy. The goodwill generated from the use of Coral Academy Trademarks is intended solely for the benefit of Coral Academy. Any other trademarks, service marks, logos, and/or trade names that appear on the Service are the property of their respective owners, who may or may not be affiliated with, connected to, or endorse Coral Academy. You are prohibited from copying or using any of these marks, logos, or trade names without obtaining the express prior written consent of the respective owner.

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Software - The technology and software that power the Service or are distributed in connection with it (referred to as the “Software”) are the property of Coral Academy, along with our affiliates and partners. Coral Academy retains full ownership and all intellectual property rights related to the Software and does not transfer any title or intellectual property rights. You are strictly prohibited from altering, copying, modifying, creating derivative works of, reverse engineering, reverse assembling, or otherwise attempting to discover the source code of the Software. Additionally, you may not sell, assign, sublicense, or transfer any rights in the Software.

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Any rights not expressly granted herein are reserved by Coral Academy.

Third-Party Material - Coral Academy is not responsible for any content or materials provided by third parties, including users. This includes but is not limited to, any errors or omissions in such content, as well as any losses or damages that may result from using such content. You acknowledge that Coral Academy has the right, but not the obligation, to pre-screen content. Coral Academy and its designees reserve the right, at their sole discretion, to remove or refuse any content available through this Service that violates these Terms of Service or is deemed objectionable. This right is exercised without limiting any other rights or remedies outlined above. You agree that it is your responsibility to evaluate and assume all risks associated with the use of any content, including reliance on its accuracy, completeness, or usefulness.

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User Content - Concerning the content or materials you upload or share through the Service (referred to as "User Content"), you represent and warrant that you own all rights, titles, and interests in such User Content, including but not limited to all copyrights and rights of publicity. Coral Academy does not claim ownership (whether copyright, trademark, or otherwise) over your User Content, and you retain any intellectual property rights you hold in your User Content.

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By submitting, downloading, displaying, performing, transmitting, posting, uploading, or otherwise distributing User Content on or through the Services, you grant Coral Academy a worldwide, non-exclusive, perpetual, irrevocable, fully sub-licensable, and royalty-free right and license as described below:

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Public User Content: This pertains to User Content that you submit, post, or otherwise make publicly or generally available via the Service (e.g., public forum posts, teacher reviews, testimonials, etc.). The license grants Coral Academy the right to use, adapt, modify, reproduce, publish, translate, distribute, create derivative works from, publicly perform, and publicly display such User Content (in whole or in part) worldwide through the Services or otherwise, and/or to incorporate it into other works in any form, media, or technology now known or later developed for any legitimate business purpose; and

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Private User Content: This pertains to User Content that you submit, post, or otherwise transmit privately via the Services (e.g., through private lessons or messages with other Users). The license grants Coral Academy the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such Private User Content solely for the purpose of enabling Coral Academy to provide you with the Services.

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You acknowledge and agree that any comments, questions, suggestions, ideas, feedback, or other information you provide to Coral Academy regarding the Service (collectively referred to as "Submissions") are non-confidential. Coral Academy is entitled to use and distribute these Submissions without your permission, compensation, or acknowledgment, whether for commercial purposes or otherwise.

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You acknowledge and agree that Coral Academy may preserve and/or disclose content if required by law. Coral Academy also reserves the right to do so if there is a good faith belief that such preservation and/or disclosure is reasonably necessary in situations such as, but not limited to, compliance with government requests, legal processes, enforcement of these Terms of Service, transmission across various networks, etc.

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Copyright Complaints (Infringement; DMCA Notice) - Coral Academy respects the intellectual property rights of others and expects the same in return. We adhere to a policy of addressing alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 (DMCA) and other applicable intellectual property laws concerning any alleged or actual infringement. If you believe your work has been copied in a way that infringes on your copyright or violates your intellectual property rights, please notify Coral Academy of your claim following the procedure outlined below.

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To report a claimed copyright infringement, please send a notification to Coral Academy’s Copyright Agent at compliance@coralacademy.com (Subject line: “DMCA Takedown Request”). You may also contact us by mail at: Coral Learning Academy LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA.

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To ensure the validity of your complaint under the DMCA, your request must be in writing and include a signature (or electronic equivalent) from the copyright holder or an authorized representative. The complaint must also include the following information:

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A description and evidence of your ownership of the copyright or other intellectual property, which may include the registration number and certificate, if applicable.
It should bear the electronic or physical signature of a person authorized to act on behalf of the copyright or the other intellectual property owner.
A description of the copyrighted work or other intellectual property that you believe has been infringed, including a specific link to the alleged infringing content.
Information reasonably sufficient to allow Coral Academy to contact you, such as your address, telephone number, and email address.
A statement affirming that you have a good faith belief that the use of the material in question is not authorized by the copyright or intellectual property owner, its agent, or the law.
A statement, made under penalty of perjury, declaring that the information provided is accurate and that you are either the copyright or intellectual property owner or authorized to act on behalf of the owner.

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Each notice should include no more than ten individual claims. If a notice contains more than the specified number of claims, Coral Academy will only address the first ten claims listed in that notice.

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Under federal law, intentionally misrepresenting that online material is infringing may result in criminal prosecution for perjury, as well as civil penalties. These penalties can include monetary damages, court costs, and attorney's fees.

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Per the DMCA and other applicable laws, Coral Academy reserves the right, at its sole discretion, to restrict access to the Service and/or terminate the accounts of any users who infringe on the intellectual property rights of others, whether the infringement is repeated or not.

Third-party Websites

The Service may provide, or third parties may offer, links or other methods to access external websites and resources on the Internet. Coral Academy has no control over these external sites and resources and does not endorse or take responsibility for them. Any interactions or transactions you have with third parties found through the Service are solely between you and the third party. You agree that Coral Academy is not responsible for any loss or claim that may arise from your dealings with any such third party. Furthermore, you acknowledge and agree that Coral Academy shall not be held responsible or liable, directly or indirectly, for any damage or loss incurred or claimed to be incurred, arising from or in connection with your use of or reliance on any content, events, goods, or services available on or through any such site or resource.

Indemnity and Release

You agree to indemnify, defend, and hold harmless Coral Academy and its affiliates, along with their officers, directors, employees, and representatives (collectively referred to as “Indemnitees”), from any and all liabilities, losses, costs, including reasonable legal fees, claims, damages, injuries (including death), arising out of or related to your use of the Service, your access to the Service, any User Content, your violation of these Terms of Service, or your infringement of any third-party rights.

If you reside in California, you waive your rights under California Civil Code Section 1542, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” Residents of other jurisdictions agree to waive any similar comparable law, statute, or doctrine.

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Disclaimer of Warranties

YOUR USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK. BY USING THE SERVICES, INCLUDING ANY ACCOUNTS OR TEACHER ACCOUNTS, ANY CLASS, OR THE CONTENT, YOU RECOGNIZE AND CONSENT THAT YOUR ACCESS AND USAGE ARE PROVIDED WITHOUT ANY WARRANTIES OR GUARANTEES, AND THAT THEY ARE AVAILABLE ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. CORAL ACADEMY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON THE INFORMATION IN ANY CONTENT ON THE CORAL ACADEMY PLATFORM. YOU ARE SOLELY RESPONSIBLE FOR ASSESSING THE ACCURACY, COMPREHENSIVENESS, OR USEFULNESS OF ANY INFORMATION, OPINION, ADVICE, OR OTHER CONTENT PROVIDED ON THE CORAL ACADEMY PLATFORM.

CORAL ACADEMY MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE FUNCTIONS OR SERVICES (INCLUDING BUT NOT LIMITED TO MECHANISMS FOR THE DOWNLOADING AND UPLOADING OF CONTENT) WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL SATISFY YOUR EXPECTATIONS, OR (iv) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.

YOU ACKNOWLEDGE AND AGREE THAT ANY CRIMINAL BACKGROUND CHECKS CONDUCTED BY CORAL ACADEMY ON TEACHERS ARE SOLELY FOR ITS OWN BENEFIT.

Limitation of Liability

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Disclaimer: In no event shall Coral Academy be liable to any User of the Coral Academy Platform or any other person or entity for any indirect, special, incidental, consequential, exemplary damages or damages for loss of profits including but not limited to, damages for loss of goodwill, use, data or other intangible losses (even if Coral Academy has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

Limitation: By agreeing to these terms, you acknowledge that Coral Academy's overall liability to you for any damages, losses, or causes of action shall not exceed the amounts, if any, you have paid Coral Academy in the last six (6) months, or, if greater, one hundred dollars ($100).

Waiver of Class Action: Any claims brought by you or Coral Academy must be brought in that party’s individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

In certain jurisdictions, there are restrictions on disclaiming or excluding certain warranties, as well as on limiting or excluding liability for incidental or consequential damages. Accordingly, some of the limitations set forth above may not apply to you or be enforceable with respect to you. If you are not satisfied with any portion of the service or these terms of service, your sole and exclusive remedy is to stop using the service.

If you are a user from New Jersey, the foregoing sections titled “disclaimer of warranties” and “limitation of liability” are intended to be only as broad as is permitted under the laws of the state of New Jersey. If any portion of these sections is deemed invalid according to the laws of the state of New Jersey, the invalidity of such portions shall not affect the validity of the remaining portions of the applicable sections.

Dispute Resolution (By Binding Arbitration)

The interpretation and enforcement of this Arbitration Agreement are governed by the Federal Arbitration Act. Please read this section carefully, as it affects your legal rights.

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Agreement to Arbitrate - This section regarding Dispute Resolution through Binding Arbitration is known as the "Arbitration Agreement" within these Terms of Service. You agree that all disputes or claims, whether existing now or arising in the future (regardless of when they accrue), between you and Coral Academy, related to these Terms of Service (including any alleged breaches), the Services, advertising, or any aspect of our relationship or transactions, will be exclusively resolved through binding arbitration, rather than in court, in accordance with the terms of this Arbitration Agreement. However, you may bring individual claims in small claims court if your claims qualify. By agreeing to these Terms of Service, you and Coral Academy acknowledge that you are both waiving the right to a trial by jury or to participate in a class action. Any rights and resolutions will be determined by a neutral arbitrator, rather than a judge or jury. Additionally, this Arbitration Agreement does not prevent you from reporting issues to federal, state, or local agencies. If permitted by law, such agencies can pursue relief against us on your behalf.

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Prohibition of Class and Representative Actions and Non-Individualized Relief - This following paragraph and the Arbitration Agreement as a whole are not intended to waive any non-waivable rights under the Private Attorneys General Act, California Labor Code Section 2698 et seq.

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YOU AND CORAL ACADEMY BOTH AGREE THAT ANY CLAIMS BROUGHT AGAINST EACH OTHER MUST BE DONE ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY ALLEGED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND CORAL ACADEMY AGREE OTHERWISE, THE ARBITRATOR IS NOT PERMITTED TO CONSOLIDATE OR JOIN CLAIMS FROM MULTIPLE INDIVIDUALS OR PARTIES. FURTHERMORE, THE ARBITRATOR MAY NOT PRESIDE OVER ANY FORM OF CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. MOREOVER, THE ARBITRATOR MAY ONLY GRANT RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) IN FAVOR OF THE INDIVIDUAL PARTY SEEKING SUCH RELIEF AND ONLY TO THE EXTENT NECESSARY TO ADDRESS THE INDIVIDUAL CLAIMS OF THAT PARTY.

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Pre-Arbitration dispute resolution - At Coral Academy, we believe in prompt and satisfactory action when it comes to resolving any disputes. By reaching out to us at compliance@coralacademy.com, disputes can be resolved in an efficient manner. If such attempts to resolve the dispute are unsuccessful, the party intending to initiate arbitration must send a written Notice of Dispute ("Notice") to the other party by certified mail. The Notice to Coral Academy should be sent to Coral Learning Academy LLC at the following address: 16192 Coastal Highway, Lewes, Delaware 19958, USA ("Notice Address"). The Notice must include: (i) a description of the claim or dispute's nature and basis, and (ii) a clear statement of the specific relief sought. If Coral Academy and you fail to resolve the claim within sixty (60) calendar days after the receipt of the Notice, either you or Coral Academy may initiate an arbitration proceeding. During the arbitration process, any settlement offer’s amount (made by Coral Academy or you) shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which either you or Coral Academy is entitled.

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Arbitration Procedures - Arbitration proceedings will be conducted by a neutral arbitrator in accordance with the rules and procedures of the American Arbitration Association ("AAA"), including the AAA's Supplementary Procedures for Consumer-Related Disputes, collectively known as the "AAA Rules," as modified by this Arbitration Agreement. The arbitrator is required to adhere to the provisions of these Terms of Service, just as a court would. In the event of any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the terms of this Arbitration Agreement will prevail, unless the arbitrator determines that applying the inconsistent terms of the Arbitration Agreement would not lead to a fundamental fair arbitration. The arbitrator is responsible for deciding all matters, including but not limited to, issues pertaining to the scope, enforceability, and arbitrability of this Arbitration Agreement. Decisions made by the arbitrator are legally binding and can be enforced in court. A court can only overturn such decisions under very limited circumstances. While arbitration proceedings are typically more straightforward and streamlined compared to trials and other court proceedings, the arbitrator has the authority to grant the same damages and relief on an individual basis, as a court can provide to an individual under the Terms of Service and applicable laws.

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Unless otherwise agreed upon by Coral Academy and you, arbitration hearings will be conducted in a location that is reasonably convenient for both parties, taking into account factors such as travel feasibility and other relevant circumstances. In the event, the parties are unable to agree on a location, the American Arbitration Association (AAA) will make the determination. Irrespective of how the arbitration is conducted, the arbitrator is required to provide a reasoned written decision that sufficiently explains the essential findings and conclusions forming the basis of the award.

If your claim is for $10,000 or less - Coral Academy agrees to your choice of conducting the arbitration either solely based on the submitted documents to the arbitrator, through a telephonic hearing, or through an in-person hearing as determined by the AAA Rules.
If your claim exceeds $10,000 - The entitlement to a hearing will be determined in accordance with the rules and regulations of the AAA (American Arbitration Association).

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For more information about the American Arbitration Association (AAA), please visit their website at https://www.adr.org/ you can find details about the AAA Rules and fees applicable to consumer disputes on the AAA's consumer arbitration page at https://www.adr.org/consumer

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Costs of Arbitration - The payment of all fees associated with filing, administration, and the arbitrator (referred to as "Arbitration Fees") will be subject to the AAA Rules. The payment of attorney's fees will be in accordance with the AAA Rules.

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Confidentiality - For the benefit of all parties involved, all aspects of the arbitration proceeding, including any rulings, decisions, or awards made by the arbitrator, will be strictly confidential.

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Severability -

If a court or the arbitrator determines that any of the provisions in subsection (b) titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" are invalid or unenforceable - the entire Arbitration Agreement shall be deemed null and void.
If a court or the arbitrator determines that any term or provision of this Arbitration Agreement, except for the subsection (b) titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" above, is invalid or unenforceable - the parties agree to substitute such term or provision with a valid and enforceable term or provision that most closely reflects the intention of the invalid or unenforceable term or provision. In such a case, this Arbitration Agreement will remain enforceable as modified.

The rest of the Terms of Service will continue to apply.

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Modifications to Arbitration Agreement - Despite any provision in this Terms of Service that states otherwise, Coral Academy acknowledges that if it makes any modifications to this Arbitration Agreement (excluding changes to the Notice Address) while you are a user of the Services, you have the option to reject such changes by sending a written notice to Coral Academy within thirty (30) calendar days of the modification to the Notice Address mentioned above. In the case of such rejection, you are confirming your agreement to resolve any disputes between us through arbitration as outlined in this Arbitration Agreement as of the date you initially accepted these Terms of Service (or accepted any subsequent modifications to these Terms of Service).

Termination

Coral Academy reserves the sole discretion to terminate users' accounts or their use of the Service. If you do not log into your Coral Academy account for more than 180 days, your account may be suspended, and any remaining balance will expire. Additionally, you agree that Coral Academy will not be liable to you or any third party for the termination of your access to the Service.

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Important Considerations for Teachers -

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We reserve the right to restrict access or remove teachers from our platform due to unprofessional behavior. For more details, please refer to your Written Agreement with Coral Academy.

A class may be removed from the current listings from the website if it has no active or upcoming class timings and if no new class timings have been created within the past 12 months. Additionally, if a teacher has no active class timings for any of their classes within the last 6 months, all of their classes may be removed from the listings. If a teacher has been unlisted solely due to inactivity, they can resubmit their classes for approval.

To reiterate, Coral Academy reserves the right to remove teachers or classes from the platform at its sole discretion, with or without prior notice to the teacher.

General Termination provisions -

You agree that Coral Academy, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if Coral Academy believes that you have violated or acted inconsistently with these Terms of Service.

Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. Coral Academy may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that Coral Academy may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that for any termination of your access to the Service, Coral Academy will not be liable to you or any third party.

You acknowledge and accept that you will not be eligible for any refunds or compensation for any unused funds or scheduled lessons/classes, or for any loss of content or information associated with your account. Furthermore, Coral Academy reserves the right to retain any remaining funds in your account as liquidated damages.

User Disputes

Coral Academy makes no representations or warranties as to the conduct of users on the site or service. Coral Academy expressly disclaims any liability or claims that may arise between Users of its Services. You are solely responsible for your interactions with all other Users and any disputes that arise from those interactions with other Users. Coral Academy is not obliged but may attempt to assist in resolving disputes between Users.

General

Except as expressly set forth in these Terms of Service, these Terms of Service represent the complete agreement between you and Coral Academy, governing your use of the Service, and it supersedes any prior agreements between you and Coral Academy regarding the Service.
Additionally, you may also be bound by other terms and conditions that are applicable when using affiliate or third-party services, third-party content, or third-party software.
Governing Law - These Terms of Service will be governed by the laws of the State of Delaware, without regard to its conflict of law provisions. For any disputes or claims not subject to arbitration as outlined above, you and Coral Academy agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within New Castle County, Delaware.
You are not permitted to transfer or assign these Terms of Service without the prior written consent of Coral Academy. However, Coral Academy has the right to assign or transfer these Terms of Service, either in whole or in part, without any restrictions.
Section Titles - The section titles or headings used in these Terms of Service do not have any legal or contractual significance and are provided for convenience purposes only.
Notices - (i) Notices to you may be delivered through email or regular mail. (ii) The Service may also provide notices to you regarding changes to these Terms of Service or other important matters by displaying notices or links to notices on the Service.
Coral Academy’s failure to exercise or enforce any right or provision stated in these Terms of Service does not indicate a waiver of that right or provision.
If a court of competent jurisdiction determines that any provision of these Terms of Service is invalid, the parties agree that the court should strive to enforce the parties' intentions as expressed in the provision, and the remaining provisions of these Terms of Service will continue to be fully effective.
Admissibility - A printed copy of this agreement and any notice provided in electronic form will be admissible in legal or administrative proceedings related to this agreement, under the same conditions and to the same extent as other business documents and records originally created and maintained in printed format.
You acknowledge and agree that any claim or cause of action arising from the use of the Service or related to these Terms of Service must be filed within one (1) year after the occurrence of such claim or cause of action, as otherwise it will be permanently barred, regardless of any statute or law to the contrary.

Privacy

Coral Academy values the privacy of its users and has a Privacy Policy in place to explain how personal data is collected and used. By using the Service, you agree to the collection and use of your personal data as described in the Privacy Policy. For further information, you can refer to the Privacy policy.

Notice for California Users - / California Consumer Rights Notice

Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at Coral Learning Academy LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA, or by telephone at (408) 638-6673.

Notice for Users in Other States

While the specific consumer rights notice provided above applies to users in California under California Civil Code Section 1789.3, Coral Academy is committed to complying with applicable consumer protection laws and regulations across all states in which we operate. If you are a resident of another state, and your state law provides additional consumer rights or protections, we will comply with the relevant legal requirements to the extent applicable.

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For inquiries or concerns related to consumer rights or our Services, you may contact us at Coral Learning Academy LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA, or by telephone at (408) 638-6673. We encourage all users to familiarize themselves with their rights under their respective state laws and to contact us if they have any questions or require assistance.

Modification to Terms and Website

Coral Academy may amend these Terms from time to time. We have the right, at our sole discretion, to make changes or modifications to certain sections of these Terms of Service at any given time. While we will make commercially reasonable efforts to inform you about significant changes to these Terms, such as by posting a notice on the website, it is advisable that you regularly review the Terms for any such modifications.

Usually, if we make any changes or modifications to these Terms of Service, we will post the updated version on this page and indicate the date of the last revision at the top of the page. We will also notify you of the changes through the Services user interface, email notification, or other reasonable means. Please note that any changes will take effect no earlier than fourteen (14) days after they are posted unless they are related to new features of the Services or made for legal reasons, in which case they will be effective immediately. By accessing or using the website after the effective date of the updated Terms, you indicate your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue accessing or using the Coral Academy website.

We aim to keep the website regularly updated and reserve the right to modify its content at any time. We may temporarily suspend access to the site or permanently close it if necessary. Please note that the information on our site may become outdated, and we are not obligated to update such material.

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